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Terms of Service

Last updated: August 8, 2026

1. Booking Agreement

By completing a booking through our platform, you agree to these Terms of Service. A booking constitutes a binding agreement between you and the venue for the selected experience at the specified date and time.

2. Cancellations & Refunds

Cancellations made at least 24 hours before your scheduled session are eligible for a full refund unless otherwise stated at the time of booking. Late cancellations or no-shows may forfeit the booking amount. To change or cancel a booking, use the manage-booking link in your confirmation or contact the venue directly.

3. Arrival & Check-In

Please arrive at least 15 minutes before your scheduled start time for check-in and a safety briefing. Late arrivals may result in a shortened session or forfeiture of your booking without refund.

4. Participants & Waivers

All participants must sign a liability waiver before throwing. Participants under 18 must have a parent or legal guardian sign the waiver on their behalf. The venue may set minimum age requirements and may require minors to be accompanied by an adult.

5. Safety & Conduct

Axe throwing involves inherent risk. Participants must follow all safety instructions and coaching provided by staff, wear closed-toe shoes, and remain behind the throwing line except when retrieving axes as directed. The venue reserves the right to refuse service or remove any participant who behaves in a disruptive, dangerous, or visibly intoxicated manner, without refund. You are responsible for any damage caused to lanes, targets, or equipment through negligence or intentional misuse.

6. Health & Physical Requirements

Axe throwing requires moderate physical activity. Please inform the venue of any medical conditions or accessibility needs before your experience. The venue will make reasonable accommodations where possible.

7. Photography & Recording

The venue may photograph or record sessions for scoring, leaderboard, and promotional purposes. By participating, you consent to being photographed by venue staff for promotional purposes unless you opt out with staff at check-in.

8. Payment

Full payment is required at the time of booking unless a split-payment or pay-at-venue option is offered and selected. All prices are displayed in the local currency and include applicable fees. Additional services such as gift cards, add-ons, or merchandise may be available at an extra cost.

9. SMS Messaging Terms

By checking the "Text me booking updates" checkbox during checkout and providing your phone number, you provide your prior express written consent to receive automated transactional text messages from us (powered by Blade) at the phone number you provide. These messages are sent using an automated telephone dialing system and/or prerecorded messages via Twilio, a third-party messaging service provider.

Message Types: You may receive the following transactional messages:

  • Booking confirmations
  • Booking reminders before your scheduled session
  • Waitlist availability notifications
  • Group booking invitations
  • Post-experience review requests

Message Frequency: Message frequency varies (typically 1-3 messages per booking), plus occasional waitlist, group invite, or review messages. Frequency varies based on your booking activity.

Consent Not Required for Purchase: Consent to receive SMS messages is not a condition of purchasing any service or making any booking. You may complete your booking without opting in to SMS.

Opt-Out: You may opt out at any time by replying STOP to any message you receive. You will receive a one-time confirmation of your opt-out. No further messages will be sent unless you re-subscribe by opting in during a future booking.

Help: Reply HELP to any message for assistance, or contact the venue directly through the contact information on their website.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan. We do not charge for SMS messages, but your carrier may apply standard messaging fees.

Supported Carriers: SMS messaging is supported on most major US carriers including AT&T, T-Mobile, Verizon, US Cellular, and others. Carrier support is not guaranteed and may change without notice.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are delayed or fail to be delivered due to carrier issues or circumstances beyond our control.

Third-Party Messaging Provider: SMS messages are transmitted through Twilio, Inc., a third-party communications platform. By opting in, you acknowledge that your phone number and message content will be processed by Twilio in accordance with Twilio's Privacy Policy. The venue does not sell, rent, or share your mobile phone number, opt-in status, or SMS message content with any third party or affiliate for marketing or promotional purposes. Mobile data is shared only with our SMS delivery provider (Twilio) to transmit the messages you have requested, and is retained as required by carrier and FCC rules. Your phone number is used solely for the transactional messages described above.

For full details on how your data is handled, see our Privacy Policy.

10. Limitation of Liability

Participants engage in activities at their own risk. To the maximum extent permitted by law, the venue's liability is limited to the amount paid for the booking. By booking, you acknowledge that you have read and understood the safety guidelines and waiver requirements for the activity.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of updated terms.

12. Contact

For questions about these Terms of Service, please contact the venue directly through the contact information on our website.